make your contribution count • for you • your organization • your community

igniteMe: online training academy

Learn online, master new skills and achieve your goals - at your pace

igniteMe online training programs

Customized to You ...

All engagements are customized to audience, company, conference, and event objectives.

Twenty minutes to three-hours to three-days and beyond, contact us for your customized solution.


UnSales SalesUnSales Sales™

The art of influential conversations

Differentiate you, your offer or solution, and your organization.

UnSales Sales is an influential communications business development program. It builds skills to enables individuals to differentiate themselves by understanding sponsors, donors, prospects, clients, or other stakeholders’ perceptions and the unique way in which they make decisions. The skills developed in this program help participants to conversationally influence the multitude of stakeholders while increasing symbiotic partnerships and/or increasing your sales wins. 

UnSales Sales Program develops control and flexibility to deal influentially in a variety of situations and with a variety of individuals. You will be able to advance relationships with the prospect and promotes long-term business partnerships. You will learn the skills required to uncover all the opportunities for your organization to capitalize on now and in the future.

UnSales Sales includes verbal and kinetic communication skills development. You will also learn the tactics to move an opportunity successfully through the relationship cycle while navigating the plethora of obstacles that limit long-term partnership opportunities.

Embracing the YouMeWe mindset empowers conscious contributors™ to:

Obtain a deep understanding of how stakeholders make decisions.

• Conversationally influence stakeholders / prospect / clients by providing the right solutions, at the right time, that meet their objectives.
• Learn how to differentiate yourself, your offer, and your organization in every interaction to increase client loyalty.
• Uncover opportunities for now and for the future to establish long-term partnerships.
• Participants will also develop awareness to get to their individual next level of effectiveness.

What audience will be ignited?

• Leaders who want to optimize communications to stakeholders
• Social enterprisers who want sell offerings or establish partnerships
• Entrepreneurs who want to gain buy-in to initiatives
• Experienced Account Managers who want to grow current relationships and build new business
• Professionals who are experts but have a duel role: business development and also consult with their clients
• Sales Managers who want to take their team to the next level
• Experts and novices who need a partnership approach to winning and maintaining business

Online training academy –Includes digital audio and visual streaming, downloadable module worksheets (that build a complete workbook to be used as a resource), module exercises, reinforcement tools and certificate of program completion.  Includes 11 modules and can be completed in a few intensive days or over an extended period depending on your objectives.

(Note: The highest technology has been considered to promote streaming in emerging countries)

  • Jennifer Spear
    "Suzanne Stevens is a dynamic and generous speaker whose expertise in Sales is deep and wide. I recently had the pleasure of working with Suzanne when she conducted an UnSales Sales workshop for Pro-Track Speaker Academy and was masterfully able to meet the group where their knowledge level was and lead them to where they needed to go. She is an engaging and powerful speaker who uses humour to connect with her audience along with meaningful exercises and examples. If you are looking for a relevant, high impact and engaging speaker, I highly recommend Suzanne!"
    Jennifer Spear Chair Pro-Track Speaker Academy
  • Elise B. Taylor
    “I saw Suzanne speak at the Toronto Education Conference in June. Her confidence and personality drew the crowd in, and the content was fabulous! My team is excited to try out her strategies, and I feel as though after her session, the way I look at sales has been completely revamped. I would absolutely recommend hiring her – it will change your sales outcomes for the better!”

     

    Elise B. Taylor Sales Associate, Event Mobile
  • Tristan Michela
    " Suzanne had the ability to teach and inspire our staff to be better sales people by providing us with practical techniques to improve our client relationships. Through a series of interactive lessons, she was able to quickly win over the respect of a seasoned sales force, providing them and I with a new set of tools to strengthen our engagement with our clients. A professional and engaging teacher, Suzanne is a great trainer for all skill sets and levels of experience."
    Tristan Michela Executive Vice President, CanDeal
  • Lynn Nicolai, ACPC, PCC,
    " Suzanne is a pro who delivers results. I had a team that needed to improve their sales presentation skills but were cynical when it came to investing money in any learning initiative. They thought most training was a waste of time and that the company’s seasoned sales force wouldn’t value nor invest time in a workshop. Despite this resistance, Suzanne was able to turn their views around and get them excited to participate. They not only went through the first session but signed up for the second part of the program. To this day, employees remember her program and the immense value they received based on Suzanne’s approach and content."
    Lynn Nicolai, ACPC, PCC, Human Resources, Desjardins
  • Jon Hill
    "Suzanne is one of the most professional yet personable business coaches I have ever met. She is clearly a driven yet compassionate person and she expects the best out of herself, and in turn brings out the best in others. Suzanne helped me turn from a less than confident and nervous presenter into a positive-minded and clear thinking presenter, helping me to take my mind off of myself and focussing on the audience. All the while, she has a proven and deliberate process for delivering the exact message that the audience wants, regardless of the business you are in. I will be forever grateful for the training and coaching by both face-to-face and online sessions provided by Suzanne, and would have no hesitation in recommending her programs -I have continued to come back to the programs that she offers due to the high value I get from them."
    Jon Hill Sr. Product Manager, Trauma at Stryker
  • Thomas J McFeeley
    "When I was with a small/medium PR agency, we hired Suzanne to give a workshop on new business development. Suzanne's approach was unusual at first, but as she explained it and as we practiced it, it was more effective than any method we'd tried previously. Now that I own my own PR firm, utilizing her techniques has helped me stay afloat in a difficult economy. I highly recommend Suzanne and her professional team for anyone who needs to be bringing in new clients."
    Thomas J McFeeley Senior Manager, External and Media Relations at College of American Pathologists (CAP)

presentation oxygen logoPresentation Oxygen

Breathing persuasion into your presentations

Confidently engaging an individual or audience while maintaining control and moving them to a desired outcome.

A presentation’s intention is to inform and/or persuade an individual or group. In order for your goal to be achieved, it must be delivered persuasively, with clarity and confidence.

Presentation Oxygen incorporates presentation techniques, including planning, plus verbal and kinetic delivery skills that produce persuasive presentations, whether to one person or a packed hall. These techniques fine-tune and advance an individual’s business presentation skills, equipping participants with the ability to inform and influence their audiences to move to a desired outcome.

Techniques are beneficial, whether pitching for new business, delivering client market analysis, influencing stakeholders, or a large audience of strangers. Participants learn how to engage each member of the audience prior to and long after the presentation. The focus is not only on what is delivered, but also how it is delivered.

Embracing the YouMeWe mindset empowers conscious contributors™ to:

Key Learning Outcomes

Participants will have the skills to:

•  Follow a proven process to develop and deliver persuasive presentations that achieve specific objectives and move the audience toward a specific outcome.
•  Use flexible tools to organize ideas for presentations in a timesaving, informative, and persuasive manner.
•  Incorporate persuasive language that is appropriate to influence specific members of the audience.
•  Use movement, gestures, eye contact, and voice in order to engage diverse audiences.
•  Learn to modify presentation and delivery style to different situations, objectives, and individuals.
•  Design and interact with visual aids effectively
•  Prepare for, and handle, “rough times” in order to feel more comfortable when dealing with challenging audiences
•  Control and direct nervous energy to create a memorable presentation.

 What audience will be ignited?

•  Leaders who want to optimize communications and align stakeholders
•  Social enterprisers who want sell offerings or establish partnerships
•  Entrepreneurs who want to gain buy-in to initiatives
•  Sales individuals or teams who present to win business
•  Managers who conduct meetings
•  Individuals who speak to associations or present to colleagues
•  People with years of presentation experience or a novice – both will leave with a different approach to planning and delivering a persuasive presentation.
•  In short, anyone who need to influence a stakeholder groups

Online training academy –Includes digital audio and visual streaming, downloadable module worksheets (that build a complete workbook to be used as a resource), module exercises, reinforcement tools and certificate of program completion.  Includes 11 modules and can be completed in a few days or over an extended period depending on your objectives.

(Note: The highest technology has been considered to promote streaming in emerging countries)

  • Moe Renaud
    “Over my career, I've taken many presentation courses, but none of them really pushed me to the limit as this one did. Suzanne’s approach isn't only about Power Point; it's much more than that! The course makes you face your fears and tackle them head on! It also forces you to think and plan strategically when preparing for a presentation. The individualized skills learned in this program far exceed the cost!”
    Moe Renaud Regional Director - Desjardins Financial Security
  • George Ogalo
    “My experience at the training was terrific. Of course Suzanne shook me out of my shell by the participatory approach to the training. It was engaging, interactive, emotive, and very purposeful. I learnt about my personality strengths that are relevant to effective communication.”

     

    George Ogalo Africa International University, Kenya
  • Lynn Nicolai, ACPC, PCC
    "Suzanne is a pro who delivers results. I had a team that needed to improve their sales presentation skills but were cynical when it came to investing money in any learning initiative. They thought most training was a waste of time and that the company’s seasoned sales force wouldn’t value nor invest time in a workshop. Despite this resistance, Suzanne was able to turn their views around and get them excited to participate. They not only went through the first session but signed up for the second part of the program. To this day, employees remember her program and the immense value they received based on Suzanne’s approach and content."
    Lynn Nicolai, ACPC, PCC Human Resources, Desjardins
  • Thomas J McFeeley
    "When I was with a small/medium PR agency, we hired Suzanne to give a workshop on new business development. Suzanne's approach was unusual at first, but as she explained it and as we practiced it, it was more effective than any method we'd tried previously. Now that I own my own PR firm, utilizing her techniques has helped me stay afloat in a difficult economy. I highly recommend Suzanne and her professional team for anyone who needs to be bringing in new clients."
    Thomas J McFeeley Senior Manager, External and Media Relations at College of American Pathologists (CAP)
  • Jon Hill
    "Suzanne is one of the most professional yet personable business coaches I have ever met. She is clearly a driven yet compassionate person and she expects the best out of herself, and in turn brings out the best in others. Suzanne helped me turn from a less than confident and nervous presenter into a positive-minded and clear thinking presenter, helping me to take my mind off of myself and focussing on the audience. All the while, she has a proven and deliberate process for delivering the exact message that the audience wants, regardless of the business you are in. I will be forever grateful for the training and coaching by both face-to-face and online sessions provided by Suzanne, and would have no hesitation in recommending her programs -I have continued to come back to the programs that she offers due to the high value I get from them."
    Jon Hill Sr. Product Manager, Trauma at Stryker

Influence Without Authority - COMING SOON

connecting with colleagues where they sit

Creating collaborative cultures through influential communications

Influence Without Authority - focuses on the fundamentals of communication to achieve realistic expectations while promoting the best outcome. The program also takes into consideration the politics that often exist when dealing with colleagues with whom we work with every day and over whom we have no authority.

Participants learn to gain respect, confidence, and trust from their colleagues, clients, and bosses so their recommendations are taken seriously. The ability to communicate your knowledge and insights clearly helps to provide the best solutions to diverse stakeholders.

Embracing the YouMeWe mindset empowers conscious contributors™ to:

Key Learning Outcomes:

Participants will have the skills to:

•  Uncover the different motivations, priorities, and perceptions that drive colleagues’ or stakeholder’s decisions
•  Recognize individual communication approaches and skills to adapt to specific situations and objectives
•  Communicate effectively through difficult conversations
•  How to control communications that lead to clear next steps
•  Present a solution that will influence an outcome
•  Develop awareness to get to each participants’ individual next level of effectiveness

What audience will be ignited?

•  Individuals involved in the execution of a project; including, but not limited to, Project Managers
•  Individuals who work with colleagues over whom they have no authority
•  Individuals who require ongoing contact with stakeholders to execute a project
•  Individuals who are challenged to advance in an organization as they lack confidence, and communication skills
•  Leaders, social enterprises, and entrepreneurs who want to establish a collaborative culture

Online training academy –Includes digital audio and visual streaming, downloadable module worksheets (that build a complete workbook to be used as a resource), module exercises, reinforcement tools and certificate of program completion.  Includes 11 modules and can be completed in a few days or over an extended period depending on your objectives.

(Note: The highest technology has been considered to promote streaming in emerging countries)

  • CAMILLE ALLMAN
    "Suzanne you have provided valuable communication tools that are accessible and produce results. This has made a significant difference as to how we achieve success. I look forward to working with you one day soon again."
    CAMILLE ALLMAN Director, Catering, Metro Toronto Convention Centre
  • Natalie York
    “This was a very well structured, dynamic program. I have left feeling more comfortable and confident with my ability to communicate with more senior or experienced clients and colleagues.”

     

    Natalie York Rowan Williams Davies and Irwin Inc. (RWDI)
  • Dorthy Baziwe
    “I have always believed that to influence a person you have to change them. It has been a game changer for me to learn how to analyze communication styles, influence stakeholders as I can’t change them! I have learned to work on my message, voice, gestures & eye contact.”
    Dorthy Baziwe Executive Director, SSA:UHSNET, Kenya