make your contribution count • for you • your organization • your community

Workshops

Leave programs with clear 'how-to' action steps
to make your contributions count,
to develop you, advance your company,
and impact  your community!

Workshops

youmewe meExplore Your Edgeness™ |
the intersection between discovery & potential... read more
A practice to optimize performance, enhance your essence, through having a social impact.

youmewe meBelieve to your purpose |
live your purpose inside out ... read more
A framework to discover your purpose as a leader, employee, or volunteer.

youmewe mePlease, Don't Volunteer |
your personal brand depends on it ... read more
Volunteering, the good, the bad, and the opportunity.

youmewe weAppreciation at work |
where everyone profits... read more
Low-cost appreciation strategies that will transform a culture.

youmewe weConscious Leadership in action |
practices that will attract, retain and engage the top talent. ... read more

youmewe weUnSales Sales |
debunking top sales perceptions while building symbiotic partnerships ...read more
Differentiate you, your organization, and your offer.

 


youmewe weEstablish Symbiotic Partnerships |
the art of influential conversations ...read more
Establish symbiotic partnerships to gain customers, clients, sponsors, or collaborators.

 


youmewe weThe Authentic Voice | Persuasive Presentation Program
Confidently Present to inspire, influence, and impact!
read more
Seeking investors, funders, donors, or customers - knowing how to structure and deliver a persuasive presentation is essential. This program is also available online. To learn more visit: The Authentic Voice online. 

youmewe weInfluence Without Authority |
connecting with colleagues where they sit ... read more

youmewe weMission Leadership |
align, empower, and inspire stakeholders to a common mission... read more

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Make Your Contribution Count for youmewe to live your most meaningful life by consciously contributing to society—sustainably.

Learn more or buy the book. 

Receive overview of book and sample chapters 1 & 2: Make your contributions conscious and Infuse the social gap with feminine energy.

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Make a social impact with Suzanne F. Stevens

In every keynote, session, and workshop, Suzanne brings her audiences to the front row by using a customized approach, her entrepreneurial experience, vast international adventures, interviews with leaders from 21 countries, human observations, slice of humor, and interactive process to get the audience to explore how to "make your contribution count." 

Suzanne's is an "interactive, thought-provoking, dynamic presenter" who shares strategies on how to implement conscious-contributions™ consistently for you, your company, in the community, and beyond. She transforms perspectives on how to maximize personal meaning, while attracting, engaging, and retaining colleagues, customers, and collaborators — sustainably and profitably.

Suzanne ignites a culture where your contribution counts
for •  you • me • we.


explore your edgenessExplore Your Edgeness™ |

the intersection between discovery & potential

What is your Edgeness™? In order to discover it, you need to push far enough outside your comfort zone that you meet someone you never met before – an enhanced version of you. We often stay in our comfortable zone, it is secure, and we know what to expect. Here there are fewer opportunities to be judged, and less opportunity to fail. But life begins at the edge.

 

The place where you have not gone before is the place to explore, to experiment. To start challenging the “What if?” Questioning is just the beginning. We need to take some risks and not be prisoners to our barriers where our view is limited rather than limitless.
In an interactive session, Suzanne takes individuals or an organization on an adventure to challenge their perceptions of what can be achieved. She starts with encouraging the audience to look at themselves, personally and professionally. Ultimately, she challenges the audience to looking beyond their immediate circumstance and to explore their individual or organization’s edgeness™.
capacity building youmewe
Learning outcomes:
•  Identify what is the barrier to reaching your potential
•  Utilize questions that will expose barriers and opportunities
•  Leave with a strategies on how to optimize your personal or organizational potential and social impact.

 

What audience will be ignited?
•  Leaders who want optimize employees strengths to forge an impact on the business and society
•  Social enterprisers who want to challenge their team to harness their potential to impact the direction of the organization.
•  Entrepreneurs who want some fuel for their fire

 

This program is designed for anyone in an association or organization, as it is a philosophy on maximize personal meaning and how to help you and your organization to reach its full potential.

 

Tailoring:
The program is tailored to meet your event theme, audience, and objectives.
  • John D. Gamble, P.Eng.,
    "I have utilized Suzanne as a keynote speaker, session panelist and facilitator – always with outstanding results. Suzanne has become an important strategic partner and resource for our association.”
    John D. Gamble, P.Eng., President Association of Consulting Engineer Companies (ACEC), Canada
  • Nancy Forrester, Manager
    “For our Women’s Leadership Network, Suzanne Stevens created a session on influencing, differentiating and engaging, specifically aimed at women.  Suzanne herself is an excellent role model for other women and the session was a big hit!  Her presentation was engaging and the content was interesting, relevant and thought-provoking.  Every participant enjoyed themselves and all of the feed back I received was very positive.”
    Nancy Forrester, Manager Canadian Standards Association (CSA Group) Canada
  • David R. Groobert,

    Suzanne Stevens is a dynamic presenter who has a unique ability to engage, motivate, and teach in a friendly and conversational manner. Suzanne can educate, enhance confidence, and bring about real change in people…regardless of their title of level of experience.

    David R. Groobert, Senior Vice President & General Manager

Believe to your purpose |
live your purpose inside out

Purpose? Hooey. Often when we talk about purpose, it is perceived as a ‘soft’ or not tactical and is cast aside with the useless motivational mambo jumbo. Well, here is the thing, people with the highest sense of well-being, have a purpose. And that purpose is a conduit to maximize personal meaning.

 

When an individual has a purpose, they can design their entire career, enjoyment, and contribution to living in alignment with it.
How to transition your purpose into maximizing meaning depends on various elements of your character. In this interactive session, Suzanne F. Stevens will share a framework to evaluate how to get the most meaning from your life.

 

what's your why?
Experience
A framework on how to live your purpose personally and professionally including:
• Identify your compassion connection
• Discover your strength-thread
• Evaluate the environment that brings out the best version of you

 

What audience will be ignited?
• Individuals who want to bring their purpose to their work, contributions, and life
• Anyone in transition

 

Tailoring:
The program is tailored to meet your event theme, audience, and objectives.
  • Allyson Kinsley,
    "Suzanne Stevens came to speak to our Women’s Leadership Network and we thoroughly admired her endless energy and insight into how women can be successful in all areas of their lives."
    Allyson Kinsley, Vice President Strategic Business Development, MasterCard, Canada
  • Elisa Schupp, Vice-President
    “I had the pleasure of hearing Suzanne Stevens speak at a CNW Group internal conference and at IABC luncheon. On both occasions, Suzanne inspired the audience to think, while engaging us in a conversation. Her highly dynamic style, flow and information all contribute to bringing the audience to the desired goal.  People leave with clear actions to take that will impact our personal and business life.”
    Elisa Schupp, Vice-President Central Canada, Canada Newswire

caution! please don't volunteerPlease, Don't Volunteer |

your personal brand depends on it

Volunteers are fabulous people; they give time and energy to a task, for no pay often in an area where they have no expertise. Without a doubt, volunteers are needed, and should be admired and celebrated. Expectations on volunteers can be limited, and performance does not equate to professional ability.

 

We have all heard, and maybe even said: “We are JUST volunteers.” What does that really mean? Don’t count on me, I will get to it, I will fit it in when it is convenient.

 

Professional associations require something more than people to ‘fit it in.’ How do you get people to show up and commit to consciously contribute to the growth and sustainability of your association? Well, you make it about them.

 

In an interactive presentation, Suzanne will provide your volunteers in your organization or association with eight-step preparation guide of what is the best opportunity for them to contribute where they will be committed to the project’s success.

youmewe capacity buidling suzanne f stevens keynote speaker

Learning outcomes:
• Proactively contribute to ‘volunteer’ initiative with a professional contributors attitude
• Take into consideration varies elements that will optimize their contribution satisfaction and impact
• Contribute inline with their personal brand

 

This approach will increase Professional Contributors engagement into your organization and into achieving the desired outcomes.

 

What audience will be ignited?
•  Associations who want to engage volunteers
•  Volunteers who want to optimize their contributions
•  Organizational leaders who utilize employee volunteer engagement initiatives.

 

Tailoring:
The program is tailored to meet your event theme, audience, and objectives.

 

  • Elaine Froese
    “Suzanne F. Stevens is passionate about people being recognized for their contributions to the well-being of the team. Her character is inclusive and affirming. She is conscious about the language she chooses to create a safe environment that builds trust and appreciation of the strengths of the team. Suzanne is willing to see both sides of an issue and work collaboratively. I highly recommend her approach."
    Elaine Froese Farm Family Coach and Professional Speaker.
  • Elisa Schupp, Vice-President
    “I had the pleasure of hearing Suzanne Stevens speak at a CNW Group internal conference and at IABC luncheon. On both occasions, Suzanne inspired the audience to think, while engaging us in a conversation. Her highly dynamic style, flow and information all contribute to bringing the audience to the desired goal.  People leave with clear actions to take that will impact our personal and business life.”
    Elisa Schupp, Vice-President Central Canada, Canada Newswire

thank youAppreciation at work |
where everyone profits

Your team has needs; what are they, and how are you fulfilling them?
The audience is transported into a live employee hierarchy of needs roadmap where they will contemplate where they place their energy, and what employees require to feel accomplished.

 

Employees crave to know they are having an impact on an organization’s success (it’s the millennials' Kool-Aid). A core strategy to appeal to their need of acknowledgment is appreciation. There are seven forms of recognition, and as a leader, knowing which to utilize, for whom, under which circumstance can ignite an individual to optimize their performance.

 

The audience will be inspired to evaluate how significant a role appreciation plays in increasing employee attraction, engagement, and retention. They leave with an understanding of why you want to implement recognition as a core strategy, how to apply seven appreciation practices immediately, and how to expand appreciation to evolve your culture.
In this interactive presentation, Suzanne F. Stevens, CSP will transform your audience’s perception of appreciation and how to implement it as an engagement and retention strategy.

 

Learning outcomes:
• Increase employee or stakeholder performance
• Evaluate the best method to appreciate a specific person or group
• Create a culture of appreciation

 

What audience will be ignited?
• Leaders who want to retain employees
• Social enterprisers who want to create an environment of care
• Entrepreneurs who want to get their teams to provide their best

 

Tailoring:
The program is tailored to meet your event theme, audience, and objectives.
  • David Miller, President & CEO
    “Suzanne Stevens is a most captivating and capable business trainer and motivational speaker.  I’ve had the pleasure of engaging Suzanne to support corporate objectives at two companies (NGRAIN Corporation and Engenuity Technologies Inc.) and both sessions have been well worth the investment.  I have never met anyone who is so keenly aware of her own presence and presentation.   She is tuned to her audience, and provides exactly what is required to bring home the critical behaviour or objective.”
    David Miller, President & CEO Canada
  • Tom O'Neill - President
    Suzanne Stevens spoke to our Annual Convention in Niagara Falls and just nailed it! One of the most difficult challenges in business today, the creation of a workplace culture where people want to work and want to stay, is no easy subject and can easily become cliché ridden and preachy. Suzanne attacked the issue with energy and critical insight. She demolished the myths  around worker shortages and generational differences and then constructed an alternative approach that was seized upon by our franchisees. A post convention survey of all speakers placed her ahead of all our speakers in terms of giving them a new insight and a practical strategy for solving this challenge. Well done!
    Tom O'Neill - President Quesada Franchising of Canada Corp.
  • Marcey Saunders, CHRE
    Suzanne is a bundle of positive energy with practical tips to share. She was highly engaging at our convention, getting everyone in the room interacting and leaving us with realistic ideas for recognizing and appreciating our team members. It was clear that Suzanne tailored her keynote address to our industry and company. I would highly recommend Suzanne as a professional speaker for any corporate event!
    Marcey Saunders, CHRE Quesada Franchising of Canada Corp.

cultures that rockConscious Leadership in Action |
practices that will attract, engage, and retain top talent

What if…your multi-generational employees feel they are active contributors to the success of the business? What if they experience meaning at work? What if your organization had a foundation of high-trust, high-performance, where high-happiness is realized?

 

How would your culture be impacted? What practices would a leader need to implement to attract, engage, retain, and bolster such talent?

 

Suzanne has interviewed hundreds of entrepreneurs and leaders and uses this research to expose why employees don't want to work and why they do.

 

Through the lens of conscious leadership, Suzanne F. Stevens, CSP will share eight strategies to bake into your organization’s DNA. In an interactive session, participants will evaluate how to imbed the strategies and will practice the skills required to transform to a conscious-culture where a leader harnesses employee talents. (The longer the session, the more participants application of strategies).

 

Employees are transformed into intrapreneurs, where they are empowered, productive, and purposeful—creating a culture, where everyone profits.
 
Learning outcomes
•  Assess gaps that exist to achieve a conscious-culture of high-trust, high-performance, and high-happiness.
•  Eight conscious leadership strategies to embed into your DNA
•  Actions to be taken to encourage a conscious culture

 

What audience will be ignited?
•  Leaders who want to inspire collaborative cultures
•  Social enterprisers who want to optimize employee relationships
•  Entrepreneurs who are growing their mission driven organization and want to optimize team creativity and engagement

 

Tailoring:
The program is tailored to meet your event theme, audience, and objectives.
  • Susan Hermann, Regional Vice President,
    "In training, Suzanne ensures the audience is following her and circles back if not until they do.  She is riveting.  I have spent full days in training with her and she has had my complete focus the whole time.  She is amazing at staying on time even when timing problems are thrown at her at the last minute.  She is very entertaining in a professional way and makes it fun and safe to learn and try new things with her.  Even when giving constructive criticism you still feel good about yourself.  Her energy never waivers and is contagious.  I have seen many speakers and she is flawless.”
    Susan Hermann, Regional Vice President, Group and Business Insurance Desjardins Financial Security Life Insurance Company
  • Lia Karlos, Manager, Specialty
    “On behalf of the management team at the Canada Revenue Agency, we wish to thank you for your presentation! The feedback from the attendees was overwhelmingly positive.  Your ability to shed new light on techniques and methods needed to communicate effectively with staff was refreshing and insightful.  The audience was engaged and enjoyed the interactive nature of your presentation, “The Art of Influence”.   We appreciate the high degree of professionalism you exhibited.”
    Lia Karlos, Manager, Specialty Canadian Revenue Agency, Canada
  • Victoria Sanjana, Director of Finance and Administration
    “Suzanne Stevens invested a lot of time understanding our business and the unique challenges we face, before she began designing our training day.  Her preparation, excellent knowledge base, and well-honed communication and presentation skills made the day everything we had hoped for – and more! If you are looking for enlightening, relevant and engaging training I would highly recommend Suzanne.”
    Victoria Sanjana, Director of Finance and Administration JAZZ.FM91, Canada

UnSales Sales |

debunking top sales perceptions while building symbiotic partnerships

 

Differentiate you, your offer or solution, and your organization.

Establish symbolic partnerships to gain customers, clients, or collaborators. This program builds skills to enable individuals to differentiate themselves by understanding investors, funders, sponsors, donors, prospects, clients, or other stakeholders’ perceptions and the unique way in which they make decisions. The skills developed in this program help participants to conversationally influence the multitude of stakeholders while increasing symbiotic partnerships and/or increasing sales wins.

 

UnSales Sales Program develops control and flexibility to deal influentially in various situations and with various individuals. You will be able to advance relationships and promotes long-term business partnerships. You will learn the skills required to uncover all the opportunities for your organization to capitalize on now and in the future.

 

UnSales Sales includes verbal and kinetic communication skills development. You will also learn the tactics to move an opportunity successfully through the relationship cycle while navigating the plethora of obstacles that limit long-term partnership opportunities.

 

capacity building unsales with suzanne f stevens

Learning outcomes:

 

• Obtain a deep understanding of how stakeholders make decisions (this goes way beyond the cost and relationship).
•  Conversationally influence stakeholders / investors / sponsors/ prospect / clients by providing the right solutions, at the right time, that meet their objectives.
•  Learn how to differentiate yourself, your offer, and your organization in every interaction to increase loyalty.
•  Uncover opportunities for now and the future to establish long-term partnerships.
•  Participants will also develop awareness to get to their individual next level of effectiveness.

 

What audience will be ignited?

 

• New and Experienced Account Managers who want to grow current relationships and build long-term business wins.
•  Professionals who are experts but have a duel role: business development and consulting with their clients
•  Sales Managers who want to take their team to the next level
•  Experts and novices who who recognize the value of a partnership approach to winning and maintaining business
•  Social enterprisers who want sell offerings or establish partnerships
•  Entrepreneurs who want to gain buy-in to initiatives or funding

 

Customizing:
The program is customized to meet your objectives, industry, and audience experience.

  • Jennifer Spear
    "Suzanne Stevens is a dynamic and generous speaker whose expertise in Sales is deep and wide. I recently had the pleasure of working with Suzanne when she conducted an UnSales Sales workshop for Pro-Track Speaker Academy and was masterfully able to meet the group where their knowledge level was and lead them to where they needed to go. She is an engaging and powerful speaker who uses humour to connect with her audience along with meaningful exercises and examples. If you are looking for a relevant, high impact and engaging speaker, I highly recommend Suzanne!"
    Jennifer Spear Chair Pro-Track Speaker Academy
  • Elise B. Taylor
    “I saw Suzanne speak at the Toronto Education Conference in June. Her confidence and personality drew the crowd in, and the content was fabulous! My team is excited to try out her strategies, and I feel as though after her session, the way I look at sales has been completely revamped. I would absolutely recommend hiring her – it will change your sales outcomes for the better!”

     

    Elise B. Taylor Sales Associate, Event Mobile
  • Tristan Michela
    "Suzanne had the ability to teach and inspire our staff to be better sales people by providing us with practical techniques to improve our client relationships. Through a series of interactive lessons, she was able to quickly win over the respect of a seasoned sales force, providing them and I with a new set of tools to strengthen our engagement with our clients. A professional and engaging teacher, Suzanne is a great trainer for all skill sets and levels of experience."
    Tristan Michela Executive Vice President, CanDeal
  • Lynn Nicolai, ACPC, PCC
    "Suzanne is a pro who delivers results. I had a team that needed to improve their sales presentation skills but were cynical when it came to investing money in any learning initiative. They thought most training was a waste of time and that the company’s seasoned sales force wouldn’t value nor invest time in a workshop. Despite this resistance, Suzanne was able to turn their views around and get them excited to participate. They not only went through the first session but signed up for the second part of the program. To this day, employees remember her program and the immense value they received based on Suzanne’s approach and content."
    Lynn Nicolai, ACPC, PCC Human Resources, Desjardins

Establishing Symbiotic Partnerships |

the art of influential conversations

Differentiate you, your offer or solution, and your organization.

Establish symbolic partnerships to gain customers, clients, or collaborators. This program builds skills to enables individuals to differentiate themselves by understanding investors, funders, sponsors, donors, prospects, clients, or other stakeholders’ perceptions and the unique way in which they make decisions. The skills developed in this program help participants to conversationally influence the multitude of stakeholders while increasing symbiotic partnerships and/or increasing your sales wins. 

 

Symbolic Partnerships Program develops control and flexibility to deal influentially in a variety of situations and with a variety of individuals. You will be able to advance relationships and promotes long-term business partnerships. You will learn the skills required to uncover all the opportunities for your organization to capitalize on now and in the future.

 

Symbolic Partnerships includes verbal and kinetic communication skills development. You will also learn the tactics to move an opportunity successfully through the relationship cycle while navigating the plethora of obstacles that limit long-term partnership opportunities.
capacity building unsales with suzanne f stevens
Learning outcomes:
• Obtain a deep understanding of how stakeholders make decisions (this is way beyond cost and relationship).
•  Conversationally influence stakeholders / investors / sponsors/ prospect / clients by providing the right solutions, at the right time, that meet their objectives.
•  Learn how to differentiate yourself, your offer, and your organization in every interaction to increase loyalty.
•  Uncover opportunities for now and for the future to establish long-term partnerships.
•  Participants will also develop awareness to get to their individual next level of effectiveness.

 

What audience will be ignited?
•  Leaders who want to optimize communications to stakeholders
•  Social enterprisers who want sell offerings or establish partnerships
•  Entrepreneurs who want to gain buy-in to initiatives or funding
•  Experienced Account Managers who want to grow current relationships and build new business
•  Professionals who are experts but have a duel role: business development and also consult with their clients
•  Sales Managers who want to take their team to the next level
•  Experts and novices who who recognize the value of a partnership approach to winning and maintaining business

 

Customizing:
The program is customized to meet your objectives, industry, and audience experience.
  • Jennifer Spear
    "Suzanne Stevens is a dynamic and generous speaker whose expertise in Sales is deep and wide. I recently had the pleasure of working with Suzanne when she conducted an UnSales Sales workshop for Pro-Track Speaker Academy and was masterfully able to meet the group where their knowledge level was and lead them to where they needed to go. She is an engaging and powerful speaker who uses humour to connect with her audience along with meaningful exercises and examples. If you are looking for a relevant, high impact and engaging speaker, I highly recommend Suzanne!"
    Jennifer Spear Chair Pro-Track Speaker Academy
  • Elise B. Taylor
    “I saw Suzanne speak at the Toronto Education Conference in June. Her confidence and personality drew the crowd in, and the content was fabulous! My team is excited to try out her strategies, and I feel as though after her session, the way I look at sales has been completely revamped. I would absolutely recommend hiring her – it will change your sales outcomes for the better!”

     

    Elise B. Taylor Sales Associate, Event Mobile
  • Tristan Michela
    "Suzanne had the ability to teach and inspire our staff to be better sales people by providing us with practical techniques to improve our client relationships. Through a series of interactive lessons, she was able to quickly win over the respect of a seasoned sales force, providing them and I with a new set of tools to strengthen our engagement with our clients. A professional and engaging teacher, Suzanne is a great trainer for all skill sets and levels of experience."
    Tristan Michela Executive Vice President, CanDeal
  • Lynn Nicolai, ACPC, PCC
    "Suzanne is a pro who delivers results. I had a team that needed to improve their sales presentation skills but were cynical when it came to investing money in any learning initiative. They thought most training was a waste of time and that the company’s seasoned sales force wouldn’t value nor invest time in a workshop. Despite this resistance, Suzanne was able to turn their views around and get them excited to participate. They not only went through the first session but signed up for the second part of the program. To this day, employees remember her program and the immense value they received based on Suzanne’s approach and content."
    Lynn Nicolai, ACPC, PCC Human Resources, Desjardins

The Authentic Voice |

Confidently present to inspire, influence, and impact!

 

The Authentic Voice merges your authenticity power, persuasive strategies, and proven delivery techniques to influence in-person or virtual audiences to a desired outcome.

 

In a world inundated with information, the power to captivate hearts and minds through authentic communication has become the ultimate key to success. Welcome to a transformative journey that will revolutionize how you present and connect.

 

A presentation intends to inform and influence an individual or group. Achieving your goal must be delivered persuasively, with clarity and confidence.

 

The Authentic Voice incorporates presentation techniques that produce persuasive presentations, including planning, verbal and kinetic delivery skills, in-person and virtually. Whether to one person, a team of decision-makers, sponsors, a group of investors, or a packed hall of donors, these techniques fine-tune and advance an individual's presentation skills.

Participants will be equipped to inform, inspire, and influence audiences to achieve the desired outcome.

 

Persuasive and authentic techniques will amp up your presentations whether you want to win more business, deliver client market analysis, influence stakeholders' perspectives, or inspire a large audience of strangers.

 

Learn how to engage each audience member before and long after the presentation. Diving into the 11 components of a persuasive presentation (and coaching) will influence stakeholders toward a favorable outcome.

 

capacity building youmewe suzanne f stevens

Learning outcomes:

Participants will have the skills to:

 

•  Find your authentic voice.

•Follow a proven process to develop and deliver persuasive presentations that achieve specific objectives and move the audience toward a specific outcome.
•  Use flexible tools to organize ideas for presentations in a timesaving, informative, and persuasive manner.
•  Incorporate persuasive language that is appropriate to influence specific members of the audience.
•  Use movement, gestures, eye contact, and voice in order to engage diverse audiences.
•  Learn to modify presentation and delivery style to different situations, objectives, and individuals.
•  Design and interact with visual aids effectively (virtually or in-person)
•  Prepare for, and handle, “rough times” in order to feel more comfortable when dealing with challenging audiences
•  Control and direct nervous energy to create a memorable presentation.

•  Effectively present your message on-line or in-person. 

 

 What audience will be ignited?

 

•  Leaders who want to optimize communications and align stakeholders
•  Social enterprisers who want garner investors, establish partnerships or seek offerings
•  Entrepreneurs who want to gain buy-in to initiatives, or new sponsors
•  Sales individuals or teams who present to win business
•  Managers / project managers who conduct meetings
•  Individuals who speak to associations or present to colleagues
•  People with years of presentation experience or a novice – both will leave with a different approach to planning and to making their presentation, perfect — creating the right tone for the situation, audience, and desired outcome.
•  In short, anyone who wants to inspire others to action!

 

Customized:
The program is tailored to meet your event theme & objectives, industry opportunities, and audience experience levels.

  • Victoria Sanjana
    "Suzanne’s preparation, excellent knowledge base, and well-honed communication and presentation skills made the day everything we had hoped for – and more! If you are looking for enlightening, relevant and engaging trainer I would highly recommend Suzanne.”

     

    Victoria Sanjana Director of Finance and Administration, JAZZ.FM91
  • Moe Renaud
    “Over my career, I've taken many presentation courses, but none of them really pushed me to the limit as this one did. Suzanne’s approach isn't only about Power Point; it's much more than that! The course makes you face your fears and tackle them head on! It also forces you to think and plan strategically when preparing for a presentation. The individualized skills learned in this program far exceed the cost!”
    Moe Renaud Regional Director - Desjardins Financial Security
  • George Ogalo
    “My experience at the training was terrific. Of course Suzanne shook me out of my shell by the participatory approach to the training. It was engaging, interactive, emotive, and very purposeful. I learnt about my personality strengths that are relevant to effective communication.”

     

    George Ogalo Africa International University, Kenya
  • Lynn Nicolai, ACPC, PCC
    "Suzanne is a pro who delivers results. I had a team that needed to improve their sales presentation skills but were cynical when it came to investing money in any learning initiative. They thought most training was a waste of time and that the company’s seasoned sales force wouldn’t value nor invest time in a workshop. Despite this resistance, Suzanne was able to turn their views around and get them excited to participate. They not only went through the first session but signed up for the second part of the program. To this day, employees remember her program and the immense value they received based on Suzanne’s approach and content."
    Lynn Nicolai, ACPC, PCC Human Resources, Desjardins
  • Barbara Claiman
    One of the best, most practical and fun training I have ever attended in 50 years! Suzanne is superb. She lives, breathes and acts all that she teaches.
    Barbara Claiman Community Solutions Ltd.

Influence without Authority |

connecting with colleagues where they sit

Creating collaborative cultures through influential communications

Influence Without Authority - focuses on the fundamentals of communication to achieve realistic expectations while promoting the best outcome. The program also takes into consideration the politics that often exist when dealing with colleagues with whom we work with every day and over whom we have no authority.

 

Participants learn to gain respect, confidence, and trust from their colleagues, clients, and bosses so their recommendations are taken seriously. The ability to communicate your knowledge and insights clearly helps to provide the best solutions to diverse stakeholders.

 

capacity building suzanne f stevens youmewe
Learning outcomes:
Participants will have the skills to:
•  Uncover the different motivations, priorities, and perceptions that drive colleagues’ or stakeholder’s decisions
•  Recognize individual communication approaches and skills to adapt to specific situations and objectives
•  Communicate effectively through difficult conversations
•  How to control communications that lead to clear next steps
•  Present a solution that will influence an outcome
•  Develop awareness to get to each participants’ individual next level of effectiveness

 

 

capacity building suzanne f stevens youmewe crowd
What audience will be ignited?
•  Individuals involved in the execution of a project; including, but not limited to, Project Managers
•  Individuals who work with colleagues over whom they have no authority
•  Individuals who require ongoing contact with stakeholders to execute a project
•  Individuals who are challenged to advance in an organization as they lack confidence, and communication skills
•  Leaders, social enterprises, and entrepreneurs who want to establish a collaborative culture

 

Tailoring:
The program is tailored to meet your event theme, audience, and objectives.
  • Ian MacRae
    “We continue to get requests from our staff for the Influence Without Authority Program and positive feedback from those who have attended in the past. To date, your program is the top rated program with our staff.”
    Ian MacRae Rowan Williams Davies and Irwin Inc. (RWDI)
  • Steven C. Severini
    "Suzanne presents are tailored to our business and our firm, are energetic, get us involved, and provide us with the training that we need to help us be leaders in our industry. We know that Suzanne has made a difference for us.”
    Steven C. Severini Associate Partner, Newcomb & Boyd, United States
  • Natalie York
    “This was a very well structured, dynamic program. I have left feeling more comfortable and confident with my ability to communicate with more senior or experienced clients and colleagues.”

     

    Natalie York Rowan Williams Davies and Irwin Inc. (RWDI)
  • Dorthy Baziwe
    “I have always believed that to influence a person you have to change them. It has been a game changer for me to learn how to analyze communication styles, influence stakeholders as I can’t change them! I have learned to work on my message, voice, gestures & eye contact.”
    Dorthy Baziwe Executive Director, SSA:UHSNET, Kenya

Mission Leadership |

align, empower, and inspire stakeholders to a common vision.

To lead various stakeholders who have different goals, aspirations and experiences, we need to know what motivates them individually and communicate in a manner that will inspire them towards a common goal. Mission Leadership develops the skills and provides the tools and techniques needed to move the organization, department or division toward common objectives.

 

Mission Leadership incorporates multi-layers of communication from the Executive Team, to the Management Team, and to each and every employee or stakeholder. All of the skills developed in this program nurture development in communicating with empathy, coherence, flexibility, influence, and alignment.

 

capacity building programs
Key Learning Outcomes:
Participants will have the skills to:
•  Communicate with empathy by understanding others personal and professional motivators
•  Communicate coherently in order to be understood by diverse stakeholders, whether in a formal or informal setting
•  Be flexible by adjusting their communication style to suit the situation, level, and understanding of internal and external stakeholders
•  Influence and inspire people to think, feel, behave, and perform more effectively while being inline with the organizational vision
•  Participants will also develop awareness to get to their individual next level of effectiveness

 

What audience will be ignited?
•  Leaders
•  Entrepreneurs
•  Social entrepreneurs

 

Tailoring:
The program is tailored to meet your event theme, audience, and objectives.
  • Helga Kriska
    “A great training that should be taken by all Leaders who have direct reports. It offers excellent tips and facts that are essential for all business and even personal communications.”

     

    Helga Kriska Team Leader - AMEX Canada
  • Susan Hermann
    "Suzanne is very entertaining in a professional way and makes it fun and safe to learn and try new things with her.  Even when giving constructive criticism you still feel good about yourself.  Her energy never waivers and is contagious.  I have seen many speakers and she is flawless."
    Susan Hermann Regional Vice President, Group and Business Insurance, Desjardins Financial Security Life Insurance Company
  • Thandi Nkomo
    "I was inspired by the training on Leadership and Communications; it gave me tools for creating deeper understanding and building of relationships with various stakeholders. It also aided me to understand my leadership style and to always keep in mind that “it is all about the stakeholder with me in mind”. Well done Suzanne, you pushed me and the rest of us out of our comfort zone yet remained supportive throughout the training!"
    Thandi Nkomo Education Program Officer, Rooftops Canada, Africa
  •  Tariro Nhongo, CEO

    "I would like to thank you so much, because this process helped me to understand that I am not a victim, that I really have control and I have a role to play in what happens in my life.

    You truly are a blessing, and I can see that this is more than just work to you but a passion.

    I hope you will be blessed as you continue to impact lives, and I pray for you that more doors open so that you can impact many more lives, especially African women and youth."

    Tariro Nhongo, CEO ZINAHCO, Zimbabwe